Legal
Privacy Policy
Last updated: March 25, 2026
1. Who We Are
Eat Well (“we”, “us”, or “our”) is operated by the Eat Well team, based in India. We run the website tryeatwell.xyz and the Eat Well mobile application. If you have questions about this policy, contact us at devphilic@gmail.com.
2. Information We Collect
We collect the following types of information:
- Contact information — your name and email address when you register for early access or make a purchase.
- Payment information — transaction IDs and payment status provided by Razorpay. We do not store your card details; all payment processing is handled by Razorpay.
- Usage preferences — taste preferences, dietary requirements, and meal plan settings you configure within the app.
- Usage data — pages visited, features used, and other interaction data collected via analytics tools to help us improve the product.
3. How We Use Your Information
- To provide and personalise the Eat Well service, including your meal plans and recipe recommendations.
- To process your one-time payment and send you order confirmation and access details.
- To send you product updates, new feature announcements, and occasional newsletters. You can unsubscribe at any time.
- To improve our product based on aggregate usage analytics.
- To comply with legal obligations and protect against fraud.
4. Payment Processing
Payments are processed by Razorpay Software Private Limited. When you complete a purchase, you are subject to Razorpay’s privacy policy in addition to ours. We receive payment confirmation from Razorpay via a secure webhook but do not store sensitive card or bank account information on our servers.
5. Data Sharing
We do not sell your personal data. We share it only in these limited circumstances:
- Service providers — third-party tools we use to run the product (e.g. email delivery, analytics). These vendors process data only on our behalf.
- Legal requirements — if required by law, court order, or to protect our rights.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. If you request deletion, we will remove your data within 30 days, except where retention is required by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications at any time.
To exercise any of these rights, email us at devphilic@gmail.com.
8. Cookies
We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly.
9. Children’s Privacy
Eat Well is not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our site. Continued use of the service after changes constitutes acceptance of the updated policy.